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The Team

For enquiries please call
01323 894400

Senior Team

Matthew Cox

Matthew Charles Cox, BSC (Hons)

CEO

Contact: 01273 311493 

Email: matthew@charlescox.co.uk

Matthew Charles Cox, founder and owner of Charles Cox Limited, and has been involved in the Property Sector since 2003. Matthew has experience of all aspects of leasehold and general property management, including the FTTPC (previously known as the LVT), Right to Manage, enfranchisement, fire risk assessments, long term maintenance plans and budgeting. He even has some experience with ASTs.

Matthew has recently expanded his team and moved into larger office space. As Managing Director, his knowledge in the property management industry is extensive and he has a wealth of experience managing hundreds of properties across the south-east. He knows more than most and has an ability to find solutions for those difficult leasehold problems. Matthew studied Business Management, social media and marketing at university and has built up considerable skills in other areas.

Janine Usher, AAT Level 3

Group Director and Head of Accounts

Contact: 01323 894400

Email: janine@charlescox.co.uk

Janine is currently working towards her AAT Level 4 Qualification. Since joining the firm she has developed a high level of proficiency in collecting service charge arrears. Janine also has a background in property development and property accounting. Her training and continued development with our software has further widened her knowledge and experience.

Whilst accounting is an interest of hers, she also has numerous interests outside of the office, travelling, historical sites, reading and socialising being some of these.

Vicky Novis

Vicky Novis

Managing Director

Contact: 01323 894400

Email: vickynovis@charlescox.co.uk

With over 20 years of experience in finance, Vicky has developed a strong expertise in regulatory compliance and continuous improvement. She has played a key role in ensuring all processes align with industry regulations and is passionate about driving operational excellence and maintaining a culture of compliance throughout the firm.

Vicky's weekends revolve around walking her dog Toffee and enjoying time with her family.

Lettings Team

Emma

Emma Dell

Head of Lettings

Contact: 01323 406249

Email: emmad@charlescox.co.uk

Abbie Watts

Senior Lettings Administrator 

Contact: 01273 109938

Email: abbiew@charlescox.co.uk

Emma Barnes

Lettings Assistant

Contact: 01323 401508

Email: emmab@charlescox.co.uk

Compliance

Laura Moniz

Laura Moniz, ATPI

Compliance Administrator

Contact: 01323 403121

Email: lauramoniz@charlescox.co.uk

Vicky Freshwater

Vicki Freshwater

Compliance Administrator

Contact: 01323 894400

Email: vickif@charlescox.co.uk

Property Management Team

Charles Cox white logo on blue

Rachel Barber, ATPI, MARLA, MNAEA, CertDEA

Head of Block Management

Contact: 01323 894400

Email: rachel.barber@charlescox.co.uk 

lochlan

Lachlan Bedford-Cooper, MTPI

Senior Property Manager

Contact: 01323 401875

Email: lachlanb@charlescox.co.uk

Beth

Beth Wadman, MTPI

Senior Property Manager

Contact: 01323 404840

Email: bethw@charlescox.co.uk

Chris

Chris Wayman

Property Manager

Contact: 01273 003308

Email: chrisw@charlescox.co.uk

Fiona Haynes

Fiona Haynes

Property Manager

Contact: 01323 406281

Email: fionah@charlescox.co.uk

rachel

Rachel Tarrant, ATPI

Property Manager

Contact: 01323 405346

Email: rachelt@charlescox.co.uk

Sarah Symonds

Sarah Symonds

Property Manager

Contact: 01323 894400

Email: sarahs@charlescox.co.uk

Accounts and Office Team

nicole

Nicole Rowland-Brown

Head of Service Charge Accounts

Contact: 01323 408304

Email: NicoleRB@charlescox.co.uk

Lara

Lara Sharp

Accounts Administrator

Contact: 01273 109934

Email: lara@charlescox.co.uk

Tatiana

Tatiana Boncea

Accounts Administrator

Contact: 01323 406196

Email: tatiana@charlescox.co.uk

Lucy

Lucy Blake

Administration Assistant 

Contact: 01323 403123

Email: lucyb@charlescox.co.uk

Maria

Maria Navarro-Traczyk

Accounts Administrator

Contact: 01323 403911

Email: mariat@charlescox.co.uk

Karen Adams

Karen Adams, AIRPM, MAAT, DipFM

Service Charge Accounts Consultant

Contact: 01323 894400

Email: karen@charlescox.co.uk

General Admin

hayley

Hayley Woollard

PA to CEO

Contact: 01273 311493

Email: hayleyw@charlescox.co.uk

Charles Cox white logo on blue

Samantha Lace, BSc (Hons)

Office Administrator

Contact: 01323 894400

Email: info@charlescox.co.uk

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